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Once your order is placed you will receive a confirmation by e-mail. When your order will be shipped you will receive an e-mail with your shipping information and trucking number. 

Please allow 3-5 days for artwork to be prepared for shipping.

Please contact me if you have any queries regarding shipping or you would like to arrange a collection from my studio in Poland,Szczecin.

agatahecman@gmail.com

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Please note that custom frames and commission work are non-returnable.

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DO YOU SHIP WORLDWIDE?

We ship worldwide with DHL/Fedex. All orders are traceable and reliable shipping delivery are available from our studio in Poland, with a flat shipping fee depending on country. You will get an email with a tracking link to follow the package as soon the package leaves the studio. Some orders may be subject to local taxes and import duties. Since we are unable to calculate these charges, shipping from Agata Hecman studio does not cover these expenses.

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HOW MUCH IS THE SHIPPING FEE?

Within Poland: free delivery
Within the EU (incl. UK, Norway, Switzerland): 25-45 EUR depending on package size
Export world wide: 50-90 EUR depending on the package size

I WANT TO ORDER A LARGE ARTWORK; HOW DO I ENSURE THE ART IS SAFELY SHIPPED?

For the larger artworks, we build a custom-made wooden box for a safe shipping. Should an artwork be damage on arrival, please make a note of any external damage on the parcel and notify the driver and contact us right away at agatahecman@gmail.com

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