Frequently Asked Questions
01
Artworks created to your individual on desired dimensions, series and colour ?
The time to complete a commission will vary and depend of size and technique you choose. It is about 4-6 weeks. I will provide a timeline and price and all details specific to your request.
You don't know which artwork to choose ?
Send a photo with dimensions of the space/wall you want to fill. I will prepare three proposals for you.
Please note that custom frames and commission work are non-returnable.
To request a commission- please fill the
or send me email on e-mail agatahecman.art@gmail.com
03
Payment
I accept Pay Pal and Bank Transfer payment.
02
Shipping / Delivery
Once your order is placed you will receive a confirmation by e-mail. When your order will be shipped you will receive an e-mail with your shipping information and trucking number.
For Available Artworks the lead time is about 3-5 days after your payment is received.
For Artworks Made to order the lead time depend on size, collection and currently staus of the orders. It is about 4-6 weeks.
Please contact me if you have any queries regarding shipping or you would like to arrange a collection from my studio in Poland,Szczecin.
DO YOU SHIP WORLDWIDE?
We ship worldwide with DHL/Fedex. All orders are traceable and reliable shipping delivery are available from our studio in Poland,.You will get an email with a tracking link to follow the package as soon the package leaves the studio. Some orders may be subject to local taxes and import duties.
HOW MUCH IS THE SHIPPING FEE?
Export world wide costs depending on the package size. Please contact me for shipping costs estimation.
I WANT TO ORDER A LARGE ARTWORK; HOW DO I ENSURE THE ART IS SAFTY SHIPPED?
For the larger artworks, we build a custom-made wooden box for a safe shipping. Should an artwork be damage on arrival, please make a note of any external damage on the parcel and notify the driver and contact us right away at agatahecman.art@gmail.com